Unified Contacts

Unified Contacts extends Microsoft Teams by delivering a unified search experience for the two most popular address books, Entra ID> as the corporate address book and Microsoft Exchange Online as the personal contact store. Unified Contacts displays search results well-structured and in a comprehensive format. If contacts contain multiple phone numbers, you can easily select your preferred number you would like to call. In addition, you can directly initiate a Microsoft Teams call, start a Microsoft Teams chat or write a mail from the contact card. For internal colleagues, Unified Contacts displays the presence status as well.